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H S E
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SNGPL Dengue Management
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First Aid Book
Safety Talk Book
HSE Trainings
Smoking Policy
Fire Safety
C S R
CSR Policy
CSR at SNGPL
Energy Conservation
Energy Conservation Policy
Geyser Timer Device
Solar Water Heater
SNGTI Training Schedule
OGRA Complaint Resolution Procedure
Consumer Gas Prices
Professional Memberships
Governance
Board of Directors
Organizational Structure
Pattern of Share Holding
Categories of Shareholders
Code of Conduct
Whistle Blowing Policy
Investor Info
55
th
Annual General Meeting
Unclaimed Shares Information
Election Of Directors
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Legal Advisors
Annual Reports
Interim Reports
Financial Highlights
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Free Float Shares
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Forms For Shareholders
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Transfer of Gas Connection
Application For Domestic Connection
Register - SMS Alert
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Update CNIC/Phone
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Consumer Bill
New Connection Procedure
New Connections Merit
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Company Offices
Health,Safety & Environment
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Home
Corporate
Company Profile
Company Overview
Regulations
Statements
Management
Message from MD
Dy Managing Directors
operations
services
SR. General Managers
Natural Gas
Core Business
Distribution System
Major Gas Fields
Transmission System
Year Wise Increase In Gas Consumers
Year Wise Increase In Gas Sales
Projects
Achievements
Achievements During FY 2014-15
Achievements During FY 2012-13
Achievements During FY 2011-12
Construction Activities in Progress
Contract Projects
Future Projects
Future Prospects
Recently Completed Projects
UPCOMING CONSTRUCTION ACTIVITIES
TPA Arrangement
Departments
Administration
Business Development
Business Development-Retail
Central Shared Support
Compliance
Compression
Coordinator (PB&MC)
Corporate Affairs
Corrosion Control
Distribution (North)
Distribution (South)
Engineering Services
Finance
Health, Safety & Environment
Human Resource
Internal Audit
IT / MIS
LPG / LNG
Metering
Planning & Development
Projects
Quality Assurance
Risk Management
Stores
Telecommunication
Transmission
Services
Associated Companies
List of Employees Near Retirement
Customers
Consumer Bill
Online Services
Transfer of Gas Connection
Application For Domestic Connection
Services For Industrial Consumers
New Connection Status
Register - SMS Alert
Complaint Registration
Complaint History
Update CNIC/Phone
Bill Calculator
Bill Payment Options
New Connections Merit
National Gas Allocation & Management Policy
New Connection Procedure
Application Form
New Gas Connection - Process Flow Chart
Domestic & Special Domestic
Exemption of Test Certificate for Domestic Consumers
Extension of Gas Main
FAQs For Change Of Name
Consumer Gas Prices
Types of Bills
Tariff Definition
Advance Payment Plan
Consumer Services
Company Offices
Model MOU For Shippers
Contract for Supply of Gas
Bill Information
Media Center
Tender
Active Tenders
Black Listed Vendors List
Annual Procurement Plan 2020-21
Tenders Evaluation
Grievances Redressal Committee
Media Talks
The Pride (SNGPL's Monthly News Letter)
Gas Conservancy Campaign
Awards/Certificates
Careers
Health Safety & Environment
H S E
Health, Safety & Environment Policy
Awards / Certificates
Contractors HSE Manual
Occupational Health Surveillance
Annual Reports
Safety Guidelines for CNG Stations
Material Safety Data Sheet (Methane Gas)
SNGPL Dengue Management
SNGPL Corona Virus Management
First Aid Book
Safety Talk Book
HSE Trainings
Smoking Policy
Fire Safety
C S R
CSR Policy
CSR at SNGPL
Energy Conservation
Energy Conservation Policy
Geyser Timer Device
Solar Water Heater
SNGTI Training Schedule
OGRA Complaint Resolution Procedure
Consumer Gas Prices
Professional Memberships
Governance
Board Of Directors
Organizational Structure
Pattern of Share Holding
Categories of Shareholders
Code of Conduct
Whistle Blowing Policy
Investor Info
55
th
Annual General Meeting
Unclaimed Shares Information
Election Of Directors
Company Symbol
Disclosure Of Material Information
Share Registrar
Auditors
Legal Advisors
Annual Reports
Interim Reports
Financial Highlights
Share Information
Free Float Shares
Credit Rating
Investor Relations
Forms For Shareholders
Investor Help Desk / SECP SDMS
Online Services
Transfer of Gas Connection
Application For Domestic Connection
Register - SMS Alert
Complaint Registration
Complaint History
Update CNIC/Phone
Bill Calculator
Home
/
Customers
/
Customers
New Connections Merit
Consumer Bill
Online Domestic Application
National Gas Allocation & Management Policy
New Connection Procedure
Application Form
New Gas Connection - Process Flow Chart
Domestic & Special Domestic
Exemption of Test Certificate for Domestic Consumers
Extension of Gas Main
Types of Bill
Consumer Gas Prices
Tariff Definition
Bill Payment Options
Advance Payment Plan
Consumer Services
Company Offices
Contract for Supply of Gas
FAQs For Change Of Name
Model MOU For Shippers
Register - Email Bill / SMS Alert
Complaint Registration
Complaint History
Bill Calculator
Bill Information
Complaint Registration
Complaint Category :
*
--Select--
Billing Complaint
Sales Complaints
Gas Distribution Issues Ind/Com
Customer Services
Distribution (New connection)
Others
: شکایت کے زمرے
Complaint Type :
*
--Select--
Ind/Comm - Service Valve Damage
Uplifting of CMS / Service Valve
Ind/Comm - Leakage at Meter
Wrong Billing
Regulator Damage
Adjustment of Tariff (Type/ Period/ Slabs)
Wrong/Incomplete Name
Condensate / Oil from service line
TBS/DRS Low Pressure
Punching Error
Demand notice not yet issued
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HGBC - High Gas Billing Case
Late Delivery of Bills
TBS/DRS Fire Case
Low Pressure Area
TBS/DRS High Pressure
Leakage at TBS / DRS
Service Line not installed
Under Ground Leakage
Ind/Comm - Meter Stop
Ind/Comm - Meter Block
Ind/Comm - Riser Bend
Ind/Comm - Leakage at Regulator
Leakage at Service Valve
Delayed/ Wrong Final Billing
Blast
Emergency - (Non Consumer)
Ind/Comm - Gas Stop
Minimum Gas Billing
Gas Stop
Ind/Comm - Meter Damage
Ind/Comm - Leakage at TBS / DRS
Ind/Comm - Uplifting
Ind/Comm - Low Pressure Area
Leakage at Meter
Ind/Comm - Meter Replace for Flow Proving
Meter Block
Bills withheld by system
Ind/Comm - Low Pressure
Riser Bend
Gas Theft / Violation Of Contract
Ind/Comm - Gas Leakage
Valve Pit Cover Missing
Wrong Delivery of Bills
High Gas Billing
Clamped
Wrong Adjustment
House no. is incorrect
Main Line Leak
Riser Leak
Interchange Billing
High Pressure
Ind/Comm - Service Valve Buried
Meter not installed
Leakage at Regulator
Ind/Comm - Line Rupture
Payment Not Reflected
Ind/Comm - High Pressure Area
Service Tee Choke
Ind/Comm - High Pressure
CMS Shifting/Modification
Ind/Comm - Main Line Leak
Ind/Comm - Regulator Damage
Ind/Comm - Clamped
Regulator Overflow
Service Valve Buried
Ind/Comm - Under Ground Leakage
Estimated cost is not as per actual
Meter Damage
Incorrect Meter Reading
Building Collapse
Line Rupture
Service Valve Damage
Bill Not Received
Open Ditching
Fire Case
Delay in Gas Connection
Ind/Comm - Regulator Overflow
High Pressure Area
TBS/DRS Rupture
Incorrect Meter Number
Ind/Comm - Leakage at Service Valve
Ind/Comm - Riser Leak
Ind/Comm - Valve Pit Cover Missing
Demand notice not delivered
Low Pressure
Gas Leakage
Meter Stop
: شکایت کی قسم
Consumer No. :
*
12345678901
: صارف نمبر
Consumer Name and Address :
: صارف کا نام اور پتہ
Telephone :
0423-1234567
: ٹیلیفون
Mobile :
*
0321-4549525
:موبائل
Email :
*
youremail@example.com.pk
: ای میل
Complaint Details :
*
200 characters only
: شکایت کی تفصیلات
Nearest Landmark :
: قریبی مشہور مقام
District :
--Select--
SARGODHA
LAHORE - East
ISLAMABAD
BAHAWALPUR
GUJRAT
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LAHORE - West
MULTAN
SIALKOT
GUJRANWALA
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RAWALPINDI
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: ضلع
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--Select--
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