Submission of Application

• If SNGPL Gas Network is operational in front of the premises, you have to obtain the application may submit the application on prescribed form at nearest regional office / sub office/ customer services center. This form is also available online on the link. The applicant can select one of the options i.e. "Normal Merit" or "Fast Track" on same application form. In case of fast track option, urgent fee Rs. 25,000 or as revised from time to time shall be applicable in addition to security and service line charges.

• For facilitation of the valued customers, SNGPL has also introduced system of online submission of applications through website [https://www.sngpl.com.pk] and Mobile App (ConnectOn) for submission of application for domestic RLNG connections. In case of submission of application through website/ mobile app, follow the directions given therein.

The prescribed application form should be properly filled in (CAPITAL LETTERS) accompanied with the follwing documents.

Essentail Documents

1. Copy of valid Computerized National Identity Card of the applicant.

2. Copy of title documents of the property i.e. registry/ transfer certificate/ fard patwar (for verification of the title, address and size of plot, etc). Stamp paper shall only be obtained where it is confirmed that Registry or transfer letter is not applicable. No objection certificate from owner of the property where ownership does not rest with the applicant as per specimen

Preferable Documents

1. Copy of gas bill of applicant’s neighbour (This will help in the entry of correct zone code and general assessment of the premises being on-line or not). Nearest Consumer number is, however, mandatory for online application.
2. Copy of electricity bill of the applicant’s premises where gas connection is required (This will help to tally the address).
3. Any other document required for confirmation of address/ size of plot etc.

• Acknowledgement Receipt of application will be issued. This receipt will be used for any subsequent reference or query regarding the status of application.

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House Line Survey

• In the next phase, Company’s representative will visit the premises on turn/merit basis to prepare feasibility report for issuance of proposal letter.
• House Line Plan will be designed at the time of site visit by the Company’s representative, if it is technically/operationally feasible to provide gas supply.
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Issuance of Demand Notice/ Proposal Letter

• A Demand Notice/ Proposal Letter (DNPL) will be issued along with House Line plan and a list of Company’s registered houseline installation contractors for the region. The applicant may arrange installation/ testing of the houseline at his/ her own cost and risk, from any contractor enlisted for the region where premises is situated.
• Security and service line charges will be calculated as detailed below:

Size of Plot	Service Line Charges	Security	Total
Up To 10 Marlas	Rs. 1,500	Rs. 20,000	Rs. 21,500
Above 10 Marlas	Rs. 3,000	Rs. 20,000	Rs. 23,000

*The above charges are subject to any change by OGRA from time to time.

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House Line Installation

• House line installation is the responsibility of the consumers at his own cost and risk. However, in order to make skilled manpower available to prospective consumers for installation/modification of gas houseline within the Consumer's premises, SNGPL has enlisted low and high pressure houseline contractors. The applicants are required to arrange installation/ testing of houseline from the enlisted contractors and furnish a certificate as per specimen along with signed contract to SNGPL.

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Deposit of Security and Service Line Charges

• The applicant is required to sign the RLNG Supply contract and visit nearest regional office / sub office / customer services center along with signed contract, House Line Plan, House Line Installation Certificate, copy of CNIC and property document etc to obtain challan form/ bill for deposit of security amount, service line and other charges (if applicable).
• The applicant is required to deposit security amount, service line charges, and other charges (if applicable), at the designated bank of the Company / online channels against a proper receipt.
• Receipt issued by the bank for deposit of security amount and service line cost etc is an important document and should be kept in safe custody. SNGPL can demand/ view this receipt at any time.
• Amount of demand notices is deposited in banks/ online payment channels only. No person/ representative whether inside or outside the office of SNGPL, is authorized to collect any amount from the applicants in cash.
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Gas Connection

• Gas connection will be installed on "first come first served basis" after fulfilment of the above pre-requisites. Date of payment is generally the trigger date for determining turn.
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Warning

Please don't pay anything to any agent/ tout or contractor to expedite the laid down procedure and process. It is wastage of your money and legally actionable. Any such attempt for early connection is a moral crime as well and the connection so obtained is liable to be removed. It is also to mention that irrelevant persons in the society may dodge you and manage illegal connection which may ultimately put you in embarrassing situation as Company lodged FIR in such cases. We should discourage corrupt practices jointly. Together we can stop corruption in the country.

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