About Us
Vision, Mission and Core Values
Board of Directors
Profiles
Organizational Structure
Our Management
Message From MD
Dy. Managing Directors
Operations
Services
Sr. General Managers
History of SNGPL
What We Do
Transmission System
Distribution System
Working at SNGPL
Career at SNGPL
Gender Pay Gap
List Of Employees Near Retirement
Office Timings
Associated Companies
Code Of Conduct
Licence Of SNGPL
Customer Services
LPG Cylinders
Get Your Gas Bill
Online Services
Track Your Application
Domestic/Special Domestic Consumers
Procedure For Domestic & Special Domestic
Apply For New Connection
Exemption of Test Certificate for Domestic Consumers
Commercial Consumers
Procedure For Commercial Connection
Apply For New Connection
Industrial Consumers
Procedure For Industrial Connection
Services For Industrial Consumers
Transfer Of Gas Connection/Change Of Name
Transfer of Gas Connection
FAQs For Change Of Name
Housing Societies
Application Form
Apply For New Connection
Reconnection Of Domestic Consumer
Third Party Access Arrangement
Lodge Complaint
Track Your Complaint
Locate SNGPL Customer Care Centers
New Connections Merit
Consumer Services
Consumer Gas Prices
FAQs
Advance Payment Plan
Types of Bill
Tariff Definition
Bill Estimator
Bill Information
National Gas Allocation & Management Policy
Bill Payment Options
Contract for Supply of Gas
Register - Email Bill / SMS Alert
Media Center
Tender
Active Tenders
Black Listed Vendors List
Main Items Being Procured
Annual Procurement Plan
Tenders Evaluation
Grievances Redressal Committee
Shut Down Notice
Low Pressure Notice
MEDIA TALKS
Gas Conservation
Digital Advertisements
Electronic Advertisements
Downloads
Policies
Whistleblowing Policy
SOE Act 2023
SOE Act 2023
Statement Of Corporate Intent
Annual Reports
The Pride (SNGPL"s Monthly News Letter)
Financial Information
General Meetings
Annual General Meeting
Election of Directors
Forms For Shareholders
Investor Information
Company Symbol
Auditors
Share Registrar
Corporate Briefing Session
Legal Advisors
Share Information
Free Float Shares
Credit Rating
Professional Memberships
Compliance Certificate
Investor Relations
Investor Help Desk / SECP SDMS
Announcement / Clarification
Categories of Shareholders
Pattern of Shareholding
Unclaimed Shares Information
Annual Reports
Quarterly Reports
Financial Highlights
Sustainability
SNGPL CSR
CSR at SNGPL
CSR Policy
Health Safety & Environment
Health, Safety & Environment Policy
Awards / Certificates
Contractors HSE Manual
Occupational Health Surveillance
Annual Reports
Safety Guidelines for CNG Stations
Material Safety Data Sheet (Methane Gas)
SNGPL Corona Virus Management
SNGPL Dengue Management
First Aid Book
Safety Talk Book
HSE Trainings
Smoking Policy
Fire Safety
Energy Conservation
Energy Conservation Policy
Solar Water Heater
Consumer Bill
New Connection Procedure
New Connections Merit
Load Management Schedule
Tender Enquiries
Company Offices
Health,Safety & Environment
info@sngpl.com.pk
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Language
English
Urdu
About Us
Vision, Mission and Core Values
Board of Directors
Profiles
Organizational Structure
Our Management
Message From MD
Dy. Managing Directors
Operations
Services
Sr. General Managers
History of SNGPL
What We Do
Transmission System
Distribution System
Working at SNGPL
Career at SNGPL
Gender Pay Gap
List Of Employees Near Retirement
Office Timings
Associated Companies
Code Of Conduct
Licence Of SNGPL
Customer Services
LPG Cylinders
Get Your Gas Bill
Online Services
Track Your Application
Domestic/Special Domestic Consumers
Procedure For Domestic & Special Domestic
Apply For New Connection
Exemption of Test Certificate for Domestic Consumers
Commercial Consumers
Procedure For Commercial Connection
Apply For New Connection
Industrial Consumers
Procedure For Industrial Connection
Services For Industrial Consumers
Transfer Of Gas Connection/Change Of Name
Transfer of Gas Connection
FAQs For Change Of Name
Housing Societies
Application Form
Apply For New Connection
Reconnection Of Domestic Consumer
Third Party Access Arrangement
Lodge Complaint
Track Your Complaint
Locate SNGPL Customer Care Centers
New Connections Merit
Consumer Services
Consumer Gas Prices
FAQs
Advance Payment Plan
Types of Bill
Tariff Definition
Bill Estimator
Bill Information
National Gas Allocation & Management Policy
Bill Payment Options
Contract for Supply of Gas
Register - Email Bill / SMS Alert
Media Center
Tender
Active Tenders
Black Listed Vendors List
Main Items Being Procured
Annual Procurement Plan
Tenders Evaluation
Grievances Redressal Committee
Shut Down Notice
Low Pressure Notice
MEDIA TALKS
Gas Conservation
Digital Advertisements
Electronic Advertisements
Downloads
Policies
Whistleblowing Policy
SOE Act 2023
SOE Act 2023
Statement Of Corporate Intent
Annual Reports
The Pride (SNGPL's Monthly News Letter)
Financial Information
General Meetings
Annual General Meeting
Election of Directors
Forms For Shareholders
Investor Information
Company Symbol
Auditors
Share Registrar
Corporate Briefing Session
Legal Advisors
Share Information
Free Float Shares
Credit Rating
Professional Memberships
Compliance Certificate
Investor Relations
Investor Help Desk / SECP SDMS
Announcement / Clarification
Categories of Shareholders
Pattern of Shareholding
Unclaimed Shares Information
Annual Reports
Quarterly Reports
Financial Highlights
Sustainability
SNGPL CSR
CSR at SNGPL
CSR Policy
Health Safety & Environment
Health, Safety & Environment Policy
Awards / Certificates
Contractors HSE Manual
Occupational Health Surveillance
Annual Reports
Safety Guidelines for CNG Stations
Material Safety Data Sheet (Methane Gas)
SNGPL Corona Virus Management
SNGPL Dengue Management
First Aid Book
Safety Talk Book
HSE Trainings
Smoking Policy
Fire Safety
Energy Conservation
Energy Conservation Policy
Solar Water Heater
Home
/
Customer Services
/
Track Your Complaint
Customer Services
LPG Cylinders
Lodge Complaint
Track Your Complaint
Get Your Gas Bill
Online Services
Domestic & Special Domestic Consumers
Procedure for Domestic & Special Domestic
Apply for New Connection
Excemption of Test Certificate
Application Status
Commercial Consumers
Procedure for Commercial Connection
Apply for New Connection
Industrial Consumers
Procedure for Industrial Connection
Services For Industrial Consumers
Application For Housing Societies
Application Form
Application Status - Housing Societies
Transfer of Gas Connection
Transfer of Gas Connection / Change of Name
FAQs for Change of Name
Third Party Access Arrangement
Reconnection Of Domestic Consumer
Locate SNGPL Customer Care Centers
New Connections Merit
Consumer Services
Bill Estimator
Bill Information
National Gas Allocation & Management Policy
Curtailment Schedule
Consumer Gas Prices
Bill Payment Options
Contract for Supply of Gas
Register - Email Bill / SMS Alert
UPDATE CNIC & PHONE NUMBER
Complaint Status
Complaint ID. :
: شکایت آئی ڈی
Complaint Status :
: شکایت کی حیثیت
Remarks :
: ریمارکس
Complaint Type :
*
--Select--
Ind/Comm - Service Valve Damage
Uplifting of CMS / Service Valve
Ind/Comm - Leakage at Meter
Wrong Billing
Regulator Damage
Adjustment of Tariff (Type/ Period/ Slabs)
Wrong/Incomplete Name
Condensate / Oil from service line
TBS/DRS Low Pressure
Punching Error
Demand notice not yet issued
Ind/Comm - Fire Case
HGBC - High Gas Billing Case
Late Delivery of Bills
TBS/DRS Fire Case
Low Pressure Area
TBS/DRS High Pressure
Leakage at TBS / DRS
Service Line not installed
Under Ground Leakage
Ind/Comm - Meter Stop
Ind/Comm - Meter Block
Ind/Comm - Riser Bend
Ind/Comm - Leakage at Regulator
Leakage at Service Valve
Delayed/ Wrong Final Billing
Blast
Emergency - (Non Consumer)
Ind/Comm - Gas Stop
Minimum Gas Billing
Gas Stop
Ind/Comm - Meter Damage
Ind/Comm - Leakage at TBS / DRS
Ind/Comm - Uplifting
Ind/Comm - Low Pressure Area
Leakage at Meter
Ind/Comm - Meter Replace for Flow Proving
Meter Block
Bills withheld by system
Ind/Comm - Low Pressure
Riser Bend
Gas Theft / Violation Of Contract
Ind/Comm - Gas Leakage
Valve Pit Cover Missing
Wrong Delivery of Bills
High Gas Billing
Clamped
Wrong Adjustment
House no. is incorrect
Main Line Leak
Riser Leak
Interchange Billing
High Pressure
Ind/Comm - Service Valve Buried
Meter not installed
Leakage at Regulator
Ind/Comm - Line Rupture
Payment Not Reflected
Ind/Comm - High Pressure Area
Service Tee Choke
Ind/Comm - High Pressure
CMS Shifting/Modification
Ind/Comm - Main Line Leak
Ind/Comm - Regulator Damage
Ind/Comm - Clamped
Regulator Overflow
Service Valve Buried
Ind/Comm - Under Ground Leakage
Estimated cost is not as per actual
Meter Damage
Incorrect Meter Reading
Building Collapse
Line Rupture
Service Valve Damage
Bill Not Received
Open Ditching
Fire Case
Delay in Gas Connection
Ind/Comm - Regulator Overflow
High Pressure Area
TBS/DRS Rupture
Incorrect Meter Number
Ind/Comm - Leakage at Service Valve
Ind/Comm - Riser Leak
Ind/Comm - Valve Pit Cover Missing
Demand notice not delivered
Low Pressure
Gas Leakage
Meter Stop
: شکایت کی قسم
Consumer No. :
: صارف نمبر
Telephone :
: ٹیلیفون
Mobile :
:موبائل
Email :
: ای میل
Complaint Details :
: شکایت کی تفصیلات
Nearest Landmark :
: قریبی مشہور مقام
City :
: شہر
District :
:ضلع
Back
Gallery
sngpl
Pipeline
Welding
Coating
Plant
Crossing
Pipeline
Lowering
SMS
Setup
Compression
Plant Area
Pipeline
Lowering
↑
Consumer Bill
New Connection Procedure
New Connections Merit
Load Management Schedule
Tender Enquiries
Health,Safety & Environment
